. There were also multiple markings on the floor regarding safe distances. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Otherwise, your groups refund will be adjusted accordingly. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. The park wqs decorated great and we had a great time. Input your details into the refund policy generator below and . Your child will be measured by a Dollywood Host and given a color-coded wristband. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. We will contact you through email with return options if your item is recovered. I am sorely disappointed in Dollywood and their staff. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. Do not cross any fences, chains, landscape areas or other barriers. During the Christmas season, weekdays are your best bet. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. If this occurs, please return any forfeited comp admissions/meal vouchers. The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. In the fall, you might consider weekdays. Doggywood is a one-of-a-kind, climate-controlled indoor dog care facility located at Dollywood that is offered to Dollywood and Dollywood's Splash Country guests. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Everyone is required to wear mask & social distancing. Limited Park Capacity, Advanced Reservations Required. Standard parking is $20 per car or $25 for oversize vehicles like RVs. Proper attire is required at the Properties at all times. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Click herefor a complete listing of shows and rides available to TimeSaver users. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Guests must use designated walkways throughout the Properties. Please note that changes may occur at any time, based on available public health information. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. The University has been open throughout the pandemic, even while much of the work has been done remotely. Dollywood is NOT. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Proof of rabies and Bordetella are required at check in. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Be sure to follow all rider requirements, including requirements for loose articles. We value your safety. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. Australian producers and promoters have made significant changes to their box office policies since 2020 . Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Although pets are not permitted inside Dollywood (except for service animals), we are pleased to offer accommodations for dogs at Doggywood. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Simply use the zip code "37863" on the weather website or mobile app of your choice. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Once the group returns, the adults will swap places with each other. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. It's also a good idea to provide easily recognizable identification for your stroller. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. Part of the park's draw is its picturesque setting. Disability license plate or hang tag must be visible. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Ask any Host for assistance or directions. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. Good Question . Dollywood is pleased to offer a variety of parking options based on our guests' needs. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . I get it. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. According to the company's website, on April 12, masks were made . Coronavirus. This allows you to park your RV in our "Permit Parking" lot. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. COVID-19 policies. Visa, MasterCard, Discover, American Express, organizational checks & cash. There are multiple reasons for this but contact us if you would like to renew that pass. Financial Assistance for Food, Housing, and Bills. Dollywood reopened on Friday for its 36th season . Return Costs. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. Tickets must be unused and not expired within 90 days of purchase. We appreciate all of our passholders and have made the renewal process super easy! Andrea Romano. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. We cannot honor out of state tax exempt forms. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. For instance, in the spring, Thursdays are less crowded. Heres a list of the most-commonly asked questions", "Its a valid question. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. I would time your call to their opening time which this week is 10:00 am EDT (GMT - 4) on Wednesday, Friday, Saturday and Sunday. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. They must care more about money then their patrons, because there was entirely too many people at the park. We visited during the fall harvest. more. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. International Returns. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! . Without a reservation, we cannot guarantee there will be availability on your day of visit. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Enter the park through designated entrances during operating hours only. Regardless of how well you plan, it's still easy to forget something. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. In the summer, try for Wednesday or Thursday. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Use designated walkways throughout the park. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Apologies for the confusion. Operating hours for the entire season are published as soon as they become available, but are always subject to change. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Dollywood's Splash CountryAn ATM is located at the front entrance of Riverside Trading Post. For the safety of our Guests, children must be 13 years old or older to enter without an adult. We were able to access the theme park today and put together some thoughts on this . You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Please stop by Guest Services to pick up your raincheck before you leave the park. I was disappointed that more enforcement of their Covid safety protocols was not visible. Pigeon Forge, TN 37863 1 . If this occurs, please return any forfeited comp admissions/meal vouchers. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas.
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