The ice maker broke within months and they fixed it. You'll find it at . I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. So many issues. I have own this Kenmore elite refrigerator sine 2018. 4 years old and a really Bad time in our life. They should not continue to sell this junk. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! Two service appointments were set up and no one showed up the latest being this week. Any idea how to be somehow compensated for major price of repair? Scheduled 2nd appt. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. Total bill would be 812.00. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. We are still waiting for repair. I will never buy LG or Sears appliances again. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. Good times. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Purchased a kenmore elite i (795 .7283. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. We bought a Kenmore Elite refrigerator in June of 2015 . I am beyond frustrated with Sears. Lg said we had to contact Sears. Production date says 2019.05. Then ice maker went out a month later. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). Sears Kenmore refuses to honor the warrantee specified in my owners manual. Without a refrigerator for a month???? Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Kenmore Elite, 3y. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! I received the same answer from the Sears repair service. Service terrible. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. Compressor should not quit working after 5 years. Then the fridge stopped cooling had someone come out and yup your compressor is shot. The average refrigerator lasts about 14 years, give or take. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Finally realized that it was coming from the back of the fridge. 36mo to pay off. We have no idea how long the fridge has been off, but the entire house stinks. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Didnt realize how many people have had the same problem with kenmore brand. I owned for about 5 years. Guess how much a new compressor is? It has all been a huge nightmare. We have been living with no refrigerator for one month. My daughter bought a Bottom Freezer Refrigerator 12/2017. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. The repair tech said the LG compressor was shot but not worth repairing. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. They won't even provide me with a new compressor.They won't help period. I hope you all lose your shirts when the consumers get done with you. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Complaint has been file with The State Attorney General. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). Our Kenmore Elite (production in 2016) has stopped cooling and freezing. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. Yet its been a week and our refrigerator still does not work. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. My LG refrigerator went out on me about a week ago. Wow, I am distraught. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Do the following of the light in your Kenmore refrigerator is not coming on: 1. Please advise me on next steps. But he didn't bother to check anything - same "not cooling" is happening. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. This is unbelievable to me. A layer of ice builds up, which has to be broken up. Refrigerator Kenmore Elite 795.7218 Series Use & Care Manual. I have been calling every week trying to schedule a Technician to check it out. Is he kidding. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. So, I asked for a number for Kenmore and the number took me right back to Sears service. Hers quit cooling or freezing this week August 23, 2022. Purchased a Kenmore Elite 3 door bottom freezer in 2015. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. I have model#. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. Why is LG allowed to keep putting these faulty compressors into any product? Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. Compressor died this weekend. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Compressor went out. I can see why now. 4mo ago water stopped dispensing, thought it was clogged. Anything we can do about this? He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Purchased Dec. 2019. First ever large purchase from Sears and financed on first credit card. Model 795.74029.412. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. The compressor failed July 16, 2022. I bought a Kenmore Elite Trio in 2006. 74025. Now it's July, 2018. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. My husband can't fix it. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. Appliance tech informed me of LG's numerous law suits. Fridge quits cooling and freezing. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! This is still way under the 10 year warranty on compressors. After numerous calls, no one would touch it. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. Having to pay for the tech to install the new compressor based on their warranties. facebook; twitter; Liked Your Experience? I really believe this is unacceptable and something should be done. All purchased at Sears. ft.). The repair man told me that he had those model with the same problem for that year. I have read so many with the same experience! At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Start Relay Is Damaged. Diagnosed with failed sealed system and compressor. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. I already paid around $2400 for the refrigerator. We contacted Sears and were told that we had to call LG. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Since you paid for an extended warranty, Sears should . Never again! We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. How do I get added to the list? Sears repairman said it was the compressor. Step 6: Finish Up. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Tech put his hand on the compressor and said it was way too hot. It also was the compressor. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. No guarantee it will not break again and the part will not be here until 8/29. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. We will never buy from LG or Kenmore! We bought a Kenmore side by side refrigerator in 2020. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. Really? On top of that I have to keep my warranty for a year which is about $600. After leaving the refrigerator compressor did not reach the point of cooling or freezing. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. That would be LG. Bought defective refrigerator, not right since it arrived. Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. The compressor went out in October of 2017. Called LG who sent out a repairman a week or so later. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. I would like to be included in a suit against Sears/LG. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. Our appointment time was between 1pm and 5pm. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. Wish everyone have your issue resolved as easy as mine. Repair finally came. These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. Tech support check and schedule tech to come out today. Had a repairman out on Memorial Day and he new it was the compressor. Bought a package sunday special. Still may 9th. They must pay!!!! I even tried to get the part myself. Plus I lost 250.00 worth of food. #2. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. According to plaintiffs, the problem stems from a defective linear compressor. Refrigerators should last more then 2 yrs. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Last LG appliance I will buy. I will not ever purchase another Kenmore product. Now it is almost 5 years old and the compressor is out. These people should be locked up. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Sears will not fix it , they can not get parts from China. We call Sears to have a service person come out and make the repairs. I finally somehow was able to get an appointment scheduled. It will be several thousand dollars to replace them. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. Good grief. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Maybe if I was a Senators son!! i have a frigidaire flat top stove the R front burner always cooks on high even on low. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. Product Recalls. I purchased it on July 4 of 2018 and it just stopped working two days ago. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. This is how we found out that the fridge quit working. repair company is saying that even that may not fix the unit as it may need a compressor. Please add us to you class action lawsuit! November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. NEVER buy LG. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Check the Light Bulb. We had to pay $630 for the labor to have it replaced. We tried cleaning the coils and is still didn't work. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. Item #3803318. Talked to 5 different repair men. The compressor is essentially a pump; its purpose is to . I bought an LG refrigerator about 4 years ago, today the compressor died. L G will not recall. My number is 795.71053012. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. I was in tears. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. I have all the receipts. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. We purchased our Kenmore Elite 7/18. The agents sound very rehearsed and appear to experts at not solving your problems. But I was told it might not last. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Kenmore Refrigerator Compressor Buzzing - What to Do. I noticed a lot of class action suits being started may have to sign up for one of those. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. They obviously know the problems, yet lie to their customers. replaced the compressor and $959 dollars later it started to cool down again. The local guy told me that I should expect the new compressor to last 3-5 years. I was informed by the technician I had an LG and not a Whirlpool. open the freezer and fridge to nothing being cold at all. Sears will only cover the cost of the compressor and not the labor, etc. Again now March 2020 same issue. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. We purchased the extended warranty through Sears. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Purchased a Kenmore Elite (LG) in 2014. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. We are stuck with a broken $3000 piece of junk. I had a service person come out and diagnosed it as a failed compressor. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. The water has ruined my floor wood cabinet molding.Food does not freeze properly. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. The unit cost me $1900.00 new. They would not take responsibility and would not put me through to Customer Relations. I would like help from anyone this was a 3500.00 refrigerator. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. They said we had the door open too long the day prior. It started making noises off and on, getting more frequent. My Kenmore Elite 74015 30.6 cu. Sears, BEware i will be filling a lawsuit against your company once all this settles. Leaking Freon. Can't believe they are getting away with this issue. How ever it is now useless. They said $600 part and $200 labor. The Reason for the Kenmore Refrigerator Not Cooling. My Kenmore Model 795.51833.412 after 4 yrs just failed. Something needs to be done. After seeing the list of compliant this is what Sears & LG wants! After leaving the refrigerator compressor did not reach the point of cooling or freezing. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. The product stopped cooling on April 9, 2020. This is total bs especially when LG knows about the defects. Bought the kemore elite model 795.73157.610. Does anyone know if the LFXS30766 model included in this? I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. They should have recalled the compressor and notified all their customers that it would be replaced. They advised me that this is a known issue and it is the compressor. Should be able to file a lawsuit for this. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. That warranty will cost us $600.00 a year. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. If not, are there other class actions to join? Which happened a few months ago. Most common Sears Kenmore Elite refrigerator parts that need replacing. I have a kenmore elite I purchased in 2006 3 door. (1) Automatic diagnosis makes servicing the refrigerator easy. Purchased 5/10/13, and we have had to go purchase another refrigerator. All of the food in the freezer has thawed out and there is no cooling going on. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. The refrigerator and freeze just stopped working. I have photos. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. I will be waiting on your response. As of today October 31 I am still out a refrigerator. I purchased my Kenmore Elite 3 drawer fridge in 2018. Please include me in the class action. I am totally disgusted with LG and Sears! He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Compressor should not fail after four years of basic household use. ENERGY STAR. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! I never received a recall notice or anything. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. He told me to go out and purchase a new fridge. I have an appointment today but just got a call from the technician that he is delayed and may not come. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. I didn't think I needed to buy it because most refrigerators last longer than a year??? We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. This appliance was manufactured by LG. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Plugger Refrig in thinking it would start working. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. 1. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Horrible customer service. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. We declined. Ringing endorsement for buying a LG fridge aint it? What a rip off, these foreign products are to the American Consumer. Only the compressor was covered. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. This will turn off the refrigerator's controls. This mode is navigated by pressing two buttons on the display panel. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. Purchased Kenmore elite 795.74033.410 with extended warranty.
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